Case study

Customer portal for a manufacturing and integration provider in Texas USA

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Overview

A leading U.S. OEM system integrator turned to Comtrade 360 to complete and elevate their partially built customer portal. Our team transformed the draft into a stable, user-friendly platform that supports a smoother ordering experience and strengthens their customer operations. The collaboration grew into a trusted partnership, reflected in the client’s own words:

“Working with Comtrade has been as if we created an extension of our IT staff. The team at Comtrade exceeded our expectations, meeting our very aggressive goals, creating streamlined workflows, and helping us get our Customer Portal and E2E project completed with great communication and meeting our established timeline. the Comtrade Team stepped up and did what was necessary to keep everything on track.  It has been a pleasure to work with Comtrade and they will continue to be a resource we will use in the future.”
Ron Pugh, President, CCIntegration, Inc.

Solution Highlights

Completion and refinement of the portal’s core functionality.
Improved user experience and streamlined ordering workflows.
Smooth integration within the client’s existing systems.

Results

The delivered portal enhances customer interactions, boosts efficiency, and sets the foundation for continued collaboration.

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